Welcome

I make Alternative Clothing and accessories in a huge range of sizes and colours. I believe that everyone should have the opportunity to dress the way they want, regardless of whether they can find it on the high street. If you don't see what you are looking for in my shop, contact me and I can bring it to life for you!

Shipping Information

Please allow 2-10 working days for custom orders to be made and dispatched to you. It may take a little longer at peak times but we will allways email you and give the oportunity to cancel your order if yo don't want to wait.

All items are to be paid for in full before we ship.

We usually send items by by Royal Mail or Parcel Force. All items are insured to their full value. In the event of a lost or damaged parcels, please contact us and we can make a claim on your behalf.
Overseas orders may be subject to customs fees which are the buyer's responsibility to pay. Customers within the European Union should not be subject to customs fees.

I will always email you with confirmation that your order has been dispatched, if you have any questions regarding shipping, please email me and I will be happy to help.

Refunds, Returns and Exchanges

I will happily accept returns of items that are in perfect condition, with tags still attached. If you wish to return an item, you need to contact me within 7 days of receipt of your parcel. I will not accept returns on items that have been worn or damaged by the buyer. Your refund will be minus shipping costs.
In the event of a fault with your item, please return it for me to examine and if I accept that the item is faulty, rather than damaged, you will receive a full refund.

Extra Information

I will be glad to discuss custom orders and wholesale, please email with your query and we can have a chat about it.

We want all of our customers to be 100% happy with their shopping experience with Alternative Emporium. If there is anything that you are unhappy about, please contact us and we will do our very best to sort things out for you.

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