AnnBrooksStudio's Shop Policies
Handmade contemporary and ethnic jewelry classics, a collaboration with bead artisans from around the world! I use unique beads to create jewelry with strong design and great color. Located in San Rafael, Marin County, California
TIMING: Your jewelry will be sent within 3 business days after receipt of your payment unless size adjustments are being made or it is a special order.
US SHIPPING: I use U.S.P.O. Priority Mail with delivery tracking. Your jewelry will be packed in a jewelry box and surrounded with additional padding within the Priority Mail box.
INTERNATIONAL: Please contact me so we can make the necessary arrangements for international shipping to your country.
INSURANCE: Contact me if you would like to pay to insure your package in addition to the regular, included Priority Mail tracking.
Please contact me if you have any other questions.
Refunds, Returns and Exchanges
RETURNS/REFUNDS: If you're not completely satisfied with your purchase, after communicating with me by email, (ann [at] annbrooks [dot] net) I'll be happy to refund purchase price (less S&H) if within 7 days of receipt. Returns must be in gift box and in original condition all shipped within a sturdy Priority Mail or other shipping box. Buyers are responsible for return postage. Thanks.
SIZING: Please feel free to request that any bracelet be made larger or smaller, free with purchase.
PAYMENT: With Paypal you will be able to make a secure payment using any credit card or Paypal account.
CALIFORNIA: Sales tax (7.25%) will be collected from anyone purchasing within the State of California or using a California address.
If you have any questions please contact me