BirdStuff's Shop Policies
My premium feathers are from cruelty free sources. All of my parrot feathers are from friends who own beautiful macaws and smaller parrots. These friends hand collect the feathers after they have been naturally molted, and pass them along to me. My other feathers are obtained from reputable fly-tying, and crafting companies and arrive pre-washed and sanitized. I wash and dry all of my macaw feathers, which is actually a long process.
All of my items will arrive in a plastic resealable bag, with “Feather Care Instructions.” I advise that you store your feathers in a cool dark place inside the bag, this will help keep bugs from eating your feathers, while increasing the shinny life of your silver findings. You may also store your feathers in a cedar chest, or with mothballs. Try to keep your feathers out of direct sunlight when you are not wearing them, to help preserve color.
When wearing your feather jewelry, make sure to apply hair spray and other hair care items before putting on the jewelry, these products will damage the feathers.
HAIR CLIPS My hair clips are attached to a piece of recycled leather and can be mounted onto a small easy to open and close hair clip, small or large barrette, or a clear plastic comb. Most of my earrings can be made into a small hair clip, and cost 3/4 the price as a pair of earrings! If you would like a matching set of earrings/hair clip, but the clip is not listed, just send me an email and we can work it out!
EARRINGS You will love my awesome earrings! Most of my earrings are between 1.5-2.5 inches long, which is a very conservative length for feather earrings. They will sit nicely above your shoulder, and will provide wonderful color to your outfit. You will receive tons of compliments. I also have some longer earrings that hang just below your shoulder, you'll have to keep an eye out for them because I don't make them very often.
NECKLACES My simple necklaces look beautiful with any outfit. You can wear them to a wedding, a night out, or just out shopping, they are perfect for all occasions! I make my pendants in two different ways. Feathers are either attached to a thin piece of wood that has been painted black, or they are attached to a piece of cut leather. If you see a design of feathers on one medium, but you would prefer it on the other chances are I can create it for you. Necklaces are hung on a 18' piece of elastic cord. I really like the elastic, it is easy to put on and take off, and it doesn't tangle easily. If you do not like the cord, it will be easy to switch out for your favorite chain.
PILLOW BOX All of my small items (not the large feather combs) will arrive wrapped in a handmade pillow box. These boxes are made with thick recycled paper, and have been cut and assembled by me!!
I ship all orders via USPS after payment is received and has cleared (usually same or next day). If shipping internationally, any additional customs charges are the responsibility of the buyer. If you would like a shipping upgrade, please e-mail me before purchase.
Refunds, Returns and Exchanges
If you are unhappy with your item, please contact me within 2 days to see what we can do to fix it. If you would like a refund, you must return the item to me within 7 days. Shipping charges are the responsibility of the buyer, and only the original purchase price for the item (not shipping) will be refunded.
custom items can not be returned.