BrassBotanical's Shop Policies

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BrassBotanical's Shop Policies

Welcome

Welcome! You'll find an eclectic mix of jewelry and accessories inspired my women and nature.

My pieces are created by combining found objects, vintage components, graphic images, and elements created by me in my studio. I put great care into quality and appearance of my jewelry. My jewelry is my expression of the amazing inspiration I see in the world around me.

Shipping Information

***Holiday Shipping information***
US customers may order items from BrassBotanical's online shop for arrival by 12/25 until Tuesday, 12/18 before 3pm. Shipping has been adjusted to Priority Mail cost.

After the cut off date, Express mail service is still available until Thursday, 12/20 at an additional cost of $17 (a total of $23). Please let me know if you need Express Mail service.

If you are local, I can meet you for delivery of items on a limited basis. Please contact me if you would like to make arrangements for a local meet up.

If you are too late for any of the above options, you can purchase a gift certificate in any denomination (several are already listed for your convenience, but if you need a different amount, simply contact me and I'll list whatever you need). I can email you a lovely gift certificate with a special code that you can print and present to the recipient. :-)

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Your item(s) will be shipped via USPS first class within 3 business days of purchase.

For US customers: it can take 3-5 business days in the mail. Normally, your order will reach you within a week or so. Sometimes the mail can be a little unpredictable, mostly because of weather, etc., and it can take a little longer. You will receive a delivery confirmation number which can be used to track your package. If there is a long delay or any other issue, please let me know. I'll be glad to help.

For International customers: your order will be shipped by US Postal Service First Class International. Tracking information is quite expensive, but if you would like to add it, contact me for a quote and I'll gladly add it. Due to many factors such as customs, the estimate given by the USPS is 2-6 weeks. Please let me know if you haven't received it by the end of 6 weeks, and I will be glad to help you.

***International customers should be aware of various customs fees and VAT taxes for their country. I apologize that I cannot be responsible for these charges, and they are not included in my shipping charges. Also, it is a Federal crime that carries huge fines and a 10 year prison sentence to falsify customs forms (such as marking them 'gift'). It is not a risk I will take. I hope you understand :)

Refunds, Returns and Exchanges

Your satisfaction is 100% guaranteed. If you are not elated with your new jewelry, please contact me and I will rectify the situation right away. :)

Zibbet Policies

Last updated: Mon Dec 17, 2012 11:30PM

Seller Info

: BrassBotanical

Feedback:: 32, 100% pos.
Member:: since Sep 6th, 2011
Location:: Texas

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