DancingRainbows's Shop Policies
Welcome to DancingRainbows. I love creating Sun Catchers that magically reflect all our Arizona sun. If you have any questions about an item, please do not hesitate to contact me using the contact feature. I will be posting new items often.
I love Custom Orders. If you don't see what you want or if you want an item in a different color scheme, please ask...I would love to make something "Special", just for you!!
I'm not happy if you're happy. Should you have a problem, please contact me so that I can do my best to resolve it.
Shipping will be via U.S.P.S. (United States Postal Service), within 48 hours of receipt of cleared payment, excluding Saturday, Sunday and Holidays.
I ship Priority Mail for $5.50 per item, (unless additional Shipping Options are given in the Item Description), additional items free, within the US and that includes Tracking.
Shipping for International customers will be First Class U.S.P.S at a cost of $17.50, additional items $.50, unless otherwise stated. Canadian rate is $8.50, additional items $.50. Transit time varies and is estimated by the U.S.P.S. between 10-14 days. If you would like to ship using any other method, please let me know so that I can calculate that cost for you.
**Please note, that International buyers are responsible for any customs or duties charges that may apply. You may upgrade your shipping and add insurance for an additional charge.
Once again, please contact me so that I can gladly adjust your invoice. Insurance is optional but once the package has left my hands, I am no longer responsible for any uninsured items.
Arizona residents will be charged 8.85% Sales Tax.
I take great care in wrapping the Sun Catchers in bubble wrap to protect them.
You will receive an email confirming your order and tracking information. Please make sure your shipping address and email address are correct.
Refunds, Returns and Exchanges
I want you to be completely satisfied with your purchase. You may return any item in the original, unaltered condition and original packaging within 14 days of purchase for a refund, minus shipping charges. I will also exchange for an equal value item. Please contact me first before returning your item.
Refund payments will be issued via PayPal only and upon receipt of merchandise.
My Sun Catchers and Jewelry items are designed and assembled by me. All items used in the creating of the Sun Catchers and Jewelry items will be stated in the Item Description.
My creations come from a smoke free, pet free home.