DeZignsbyGiGi's Shop Policies
Thanks for visiting my shop.If you love jewelry and want something that no one else has than you've come to the right place. All designs in my shop are original, one of a kind and completely handmade by me. Each piece is created with utmost attention to detail and workmanship. Custom orders are also welcome. If you have something special in mind please feel free to contact me.
All orders over $100.00 are insured using United States Postal insurance or through a third party insurance carrier. I cannot be held responsible for loss or damage of an item which is not insured so if your order is less than $100.00 and you would like to insure the item there is an additional fee of $2.50.
Ready to ship items usually ship within two business days of payment via First Class Mail unless an upgrade has been requested and paid for.
Custom Orders will ususally be shipped 10-14 days via First Class mail unless an upgrade is requested and paid for.
Refunds, Returns and Exchanges
All items can be returned within 7 business days of purchase.I pride myself in creating unique jewelry and strive for my customers to be totally thrilled with their purchase, so if you're not 110% satisfied please contact me immediately and I will gladly issue a refund (minus the shipping charges) or exchange for another item of equal value.
My work is 100% guaranteed. I pride myself in creating jewelry with the utmost attention to workmanship and using high quality materials. If for some reason you break a piece of my jewelry I will gladly repair it free of charge. Just contact me and I will instruct you on how to ship it back to me for repair.
I welcome custom orders please contact me with your ideas. Some custom work will require a non-refundable deposit.
Once again I hope you enjoy your new treasure for many years to come. My pieces are made from fine silver, sterling or 14 kt gf. It is recommended that you do not use sonic cleaners with any of these pieces but rather a small amount of mild dish or hand soap in warm water with a soft brush. You can also use a simple polishing cloth as well.