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Frankenkitty's Shop Policies

Welcome

Hi, Thanks so much for visiting my shop.

Shipping Information

Regarding U.S. shipments: I use the USPS to ship my prints, and they are sent first class to keep shipping prices low. Prints are shipped out within four days of purchase, but usually within one or two days. Please allow two weeks for prints to arrive, as the postal system can be unpredictable sometimes.

Regarding international shipments: Prints are shipped out first class mail, in the same time frame as my U.S. shipments. Please allow up to three weeks for your order to arrive. Any customs fees or taxes due are the responsibility of the buyer.

If you wish to upgrade to expedited shipping, please contact me before ordering.

Please feel free to contact me with any concerns.


Refunds, Returns and Exchanges

I don't offer returns on artwork, but if your print doesn't arrive within the time frame stated in my shipping info section, please let me know. If your print arrives damaged, please let me know as soon as you receive it. In most cases, a replacement will be sent. I want my buyers to be happy.

Extra Information

Please keep in mind that print colors and brightness can vary on different computers. That said, people normally say that the prints look better than the ones shown online.

Prints are packed with stiff 4-ply backing board, placed in a plastic sleeve and mailed in a cardboard mailer to prevent bending in the mail.

Thank you, mari

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Last updated: Wed Dec 23, 2009 11:03AM

Seller Info

Frankenkitty
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Member:
since Dec 14th, 2009
Location:
Brooklyn

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