Heavenlyprincess's Shop Policies
Welcome to my shop! The mission of Heavenly Princess is to encourage females to be feminine!
In 2010, Heavenly Princess and a sewing group in Arizona partnered to extend this mission to Africa! Read about the Nissa dress project here: http://heavenlyprincessblog.wordpress.com/?s=nissa
I ship via First-Class Mail USPS, usually on Mondays. Your package should arrive in five to seven days. If you would like faster delivery, or would like to insure your package, please say so. You will be charged any additional fees.
I will ship to the address PayPal provides, unless you explicitly request another shipping address.
Please contact me if you would like to arrange local pick-up in Tucson, Arizona. I will refund your shipping cost via PayPal after you pick up your purchase. Local delivery can sometimes be arranged as well.
Whenever possible I recycle envelopes, boxes and tissue. You can be assured, however, that your order will be carefully packaged. If you have any preferences on the packaging, such as gift-wrapping, ask me about it!
Refunds, Returns and Exchanges
Refunds, returns and exchanges will be handled on a case-by-case basis. My priority is a happy customer, so I will do my best to make that a reality!
I accept custom orders on a case-by-case basis and reserve the right to refuse any project for any reason. Just contact me, and we'll see what we can work out! To see a gallery of things I've made in the past, visit http://heavenlyprincessgallery.wordpress.com