Immortelle's Shop Policies
I accept only Paypal and E-check. I will not send an item until I receive payment. Please convo me for more information.
You want to pay with Paypal? Good news, because your item will be shipped within one or two business day.
You want to pay with E-Check? You've got to be a little more patient, because E-Check process may spend 6 or 7 days. I'll wait until it has been proccessed, and after, I'll ship your item to you.
I ship with standard post. If you want a faster way to deliver, just le me know, but there will be a little extra fee.
Refunds, Returns and Exchanges
With the kind of items that I sale, you surely understand that returns are impossible. But if there is a problem with item that you've bought (deffective), just let me know, and I'll do my best for solve the problem.
If you are not entirely satisfy with your item (but I hope that it will not be the case), you can return it to me, if it is in the original state. The shipping is at the charge of the customer. When I'll receive item, I'll make a refund, minus shipping cost.
Please note that size and color representation are subject to manufacturing variance and may not be exact. Also note that monitor settings may vary from computer to computer and may distort actual colors. And remember my items are handmade. I take pride in the quality of the items I sell, but my items do not come from a factory, so there can be slight variances.