JillysStuff's Shop Policies
THANK YOU FOR DROPPING BY!
They aren't really suncatchers, and they are sort of like light catchers, but they sure are Eye Catchers!
Which one caught your eye?
All shipping is within 2 business days after receipt of payment.
Shipping to Canadian and Continental US destinations is via Canada Post. All other destinations please enquire for shipping to your location.
I am not responsible for items lost or stolen in the mail. Please make sure all shipping addresses are correct.
U.S.A. and Canada: Insurance is included, tracking is NOT. If you'd like tracking on your package, please contact me for additional shipping quote.
Greater Toronto Area residents - SAVE ON SHIPPING!
Please contact me for free dropoff or easy to reach pickup points!
Refunds, Returns and Exchanges
If you are not completely satisfied with the item you ordered, please contact me and I will arrange for a full refund of the purchase price of the item after I receive the original item undamaged (shipping costs are non-refundable). Please return it in the original packaging. You will be responsible for return shipping costs.
I take great care in wrapping and packaging these items. If your package is damaged upon delivery--take a photo first before opening, then photo the contents. Please contact me to make necessary arrangements.
Customer satisfaction is very important to me. Please email me right away if there is a problem with your order and I will do what I can to correct the situation.