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JuliesJewels's Shop Policies

Welcome

Welcome to Julie's Jewels - Owned and managed by me Julie-Ann

I am in rural Victoria, Australia and all prices in this shop are in $USD.

Use the following to convert currencies - http://www.xe.com/


My range is ever changing & includes the following;

☺ Jewellery ~ Earrings, Bracelets, Pendants, Necklaces & Lanyards
☺ Home Decor ~ Suncatchers, Pens, Spiders, Candle Skirts, Bookmarks, Key Rings, Mobile Phone Charms, Wine Charms & many different Christmas decorations

If anything is unclear please contact me for clarification.

You can visit me at...
~ My Blog: http://juliesjewels.wordpress.com
Which has all my links to other sites I list on.

Shipping Information

Australia Post is expensive and I've chosen the large letter up to 250grams in weight as my postage. I will post items together to save on postage and I don't change handling fees. Your new jewellery is being sent to you from Australia, please allow time for International delivery if you are outside of Australia.

I post in CD Mailers as they are nice and sturdy little boxes as will mail for a large letter if I can keep the weight down otherwise they go as parcels.

My postage is $3.00 for Australia and $8.00 to everywhere else.

These boxes cost approx $1 to purchase and Australia Post charges...

Large Letter - up to 250 grams $7.05 for international and $1.80 for Australia

Parcel Post is...
...up to 250g - International $10.50 (US and Canada) & $12.50 (UK)
...up to 500g - International $17.25 (US and Canada) & $21.25 (UK)
with $5.00 being the parcel cost within Australia.

Australia Post states four zones in their written booklets for International postage.
Zone A - New Zealand
Zone B - Asia Pacific
Zone C - USA/Canada/Middle East
Zone D - Rest of the World

~ Australian buyers: Express Post and Registered Post are available upon request.
~ International buyers: I will happily ship to all countries. I will be using Australia Post Airmail for all international deliveries, as such there is no tracking available unless you upgrade to Registered Post International - for parcels up to 2kg or Express Post International - for parcels up to 20kg. Contact me if you wish either of these services.

US BUYERS – The US Customs office has implemented a Compulsory Security Surcharge for packages to the USA over 16 ounces. This is an extra charge of $9.00 and will be billed if your parcel exceeds the weight limit, or I can send your purchases to you in two or more packages. Extra charges WILL BE requested after the item has been posted.

Refunds, Returns and Exchanges

~ I want you to be 100% happy with your purchases.

~ If your jewellery breaks, please return to me for repair. I do offer free repairs on any jewellery for 30 days after purchase, for design flaws only - not deliberate damage.

~ I will refund your purchase price within 14 days if there are any problems, postage is non-refundable.

~ Buyer to return items to me for repair/return at their own expense.

Extra Information

DUPLICATE ITEM LISTINGS

This item has been listed on other sites. As soon as I receive an email that it has been sold I will delete duplicate listings from all sites. If two or more people purchase, the earliest time stamp (purchase) will receive the item. I will then refund your money of you do not receive the item, or create a similar item with supplies on hand (if possible).


~ Please contact me if you have any questions or problems at all, I am only to happy to help.

~ Custom orders are very welcome, so together we can create something special just for you or a loved one - Please just ask…

~ All designs are copyright to me Julie-Ann from Julie's Jewels, including all custom orders.

~ I have gift vouchers for those hard-to-buy-for presents.

~ Please let me know what you need and I will be happy to try and help, or change the findings to suit you - see below.



*** I use a variey of metals in my designs: Sterling Silver, Gold-Filled, Pewter, Copper and Silver and Gold Plated to name a few. I do this to cater for all price ranges and customer tastes, the plated metal and Copper jewellery is cheaper to make therefore sell than the Sterling and Gold-Filled designs.

If you see a design in a metal you don't like please contact me to see if it can be recreated just for you.



☺ For Earring Buyers:
~ I can replace the plated ear-wires with Sterling Silver or Gold-Filled for the following extra prices.
~ Sterling Silver $3.00 or Gold-Filled $5.00.
~ I can also add plated Screw-On or Clips for unpierced ears, at no extra cost.
~ Please let me know if you wish to change earwires when purchasing so I can adjust the invoice.


Thank-you for stopping by and I hope you enjoyed your visit to Julie's Jewels.

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Last updated: Sun Jul 31, 2011 05:30AM

Seller Info

JuliesJewels
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Member:
since Sep 2nd, 2009
Location:
Nhill

Contact JuliesJewels

My ArtFire Studio - Julies_Jewels

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