Welcome

I appreciate your business, thank you for taking time to look through this section.
All items are designed and made by me in a smoke free environment.
Felted and knitted items are washed and re-shaped prior to shipping to ensure you receive a fresh and pristine article.

Shipping Information

Items will be shipped within 3 working days of purchase.
I ship via USPS domestic certified mail or certified priority mail international.
Please let me know if you have additional requirements (eg: priority shipping, insurance)
~Buyer is responsible for customs duties and taxes where international law requires them.

Refunds, Returns and Exchanges

Your complete satisfaction is paramount.
For refunds and exchanges, please let me know within 7 days of receipt of article.
Refunds are made provided I receive the article in the condition it was originally sent and unworn.
Shipping costs are not refundable and the buyer is responsible for the return mailing.

Extra Information

You should receive your item(s) within 4 to 7 working days for domestic certified mail, and 4 to 10 days for international shipping.
In the unlikely event you do not receive your parcel in a timely manner, please contact me as soon as possible so that I may track the item and investigate the matter with USPS.

Zibbet Policies