Kayteedids's Shop Policies
Welcome to Kayteedids! Growing up my dad nicknamed me Katydid (yes, like the bug) and that is the inspiration behind the name. My grandma taught my mom to sew, and my mom taught me to sew. I am enjoying continuing on with the skills they both instilled in me and even though both of them have passed away I find joy in knowing that they would be proud of Kayteedids.
Before having my daughter in June 2009, I hadn't really settled on items to make. Having a child has opened my eyes to the world of fun things that kids and moms "need"! The items in my shop are inspired by kids, especially my own. :)
Kayteedids will mail your "ready-to-go" purchased item within 2-3 business days using the US Postal Service. Custom orders take 2 weeks to complete and will be mailed by the end of 2 weeks. If you need the item quickly, please be sure to message me before ordering the item to make sure I can meet your timeline. I will have a tracking number for each package mailed so insure delivery.
I am currently not shipping internationally.
Refunds, Returns and Exchanges
I am sure that you will be more than pleased with your purchased Kayteedids items. However, if for whatever reason you would like to return something please send me a message explaining why you are not satisfied. I can re-make or fix an item at no additional cost, or issue a full refund once the item has been returned.
I am always seeking feedback and I promise that I will not take offense at anything you share with me!! Please, please, please tell me what you think of the store front on Zibbet, the photography of the items, the written descriptions of items, and the actual products!
Have a suggestion for different items to make? Please share those too!
My 5 year goal is to be selling in small boutique shops in California. I need all the advice, support and networking I can get so feel free to send me a message with any thoughts!