KraftyKate's Shop Policies
Welcome
Hey everyone! Welcome to my shop, I hope you enjoy our wonderful selection of hand knit scarfs, hand made wreaths, and hand made jewelry. I loved learning to knit just to pass the time but when my great-grandmother's Christmas wreath broke I had fix it. That is when I learned how much I love making them!
Shipping Information
The moment I am notified of your purchase I will package your item and ship once payment is complete. I ship strictly USPS. Currently I am not accepting any customizing, when I do it should take no longer then 2-3 days depending on the size of the project. If you would like insurance on your purchase please message me first, as this would result in an additional charge. If item is damaged after it is out of my hands and is in process of being shipped to you, it is not my fault.
Refunds, Returns and Exchanges
I will only give a full refund, minus shipping, one week after item is purchased. If you are not satisfied with your item after this one week is up, please send me an email or convo in attempt to work out the problem. If item is received damage it is not my fault, and if it is after the one week refund period I am will to refund shipping, including shipping out a brand new of your purchase if available.
Extra Information
I only accept paypal right now! You can use your bank card, credit card or pre-paid on paypal also. I have a one week, starting the day item is shipped, refund policy.
If this is a gift please include in the 'message to seller box' with a note, if you would like gift wrapping and if you would like me to ship directly to that person's address.
Seller Info
- Feedback:
- No Feedback So Far
- Member:
- since Mar 8th, 2010
- Location:
- Catonsville