MagnoliasAttic's Shop Policies
Hello and thank you for stopping by my shop! I am happy to share my love of all things vintage with you!
I appreciate your taking a moment to view my shop policies ~
Please feel free to contact me through Zibbet or email me with any questions or comments. I'm "question friendly" and always try to answer back as quickly as possible! My email address is magnoliasattic [!at] gmail.com
Usually, items ship out same or next day!! (Excludes weekends and holidays.) If there will be a delay, I will let you know.
DOMESTIC SHIPPING (USA)
Items ship via USPS First Class or Priority Mail, depending on weight. Shipment will be after receipt of payment. Delivery Confirmation is always free.
♥ PLEASE NOTE! ♥ Items over 13 ounces (including packaging) are shipped via USPS Priority Mail with rates figured from Texas to all zones across the US including Alaska and Hawaii. In order to charge sufficient shipping, the amounts shown are based on the farthest zone (Alaska and Hawaii). I will gladly refund via PayPal any amount overcharged by $1.00 or more.
Items ship via USPS First Class International after receipt of payment. This is not a tracked or insured service, so if you would like this to be provided, please let me know in a 'note to seller' or contact me before purchase. I will let you know what the extra charges will be and then send an updated invoice.
International customers are responsible for any and all customs fees, duties, taxes, tariffs, etc. that may occur at the time of delivery.
Upgrades to USPS Priority and Express are available for both domestic and international orders. Please contact me for a quote.
Items will be securely packed to ensure their safe arrival. On breakables this involves lots of bubble wrap! I ship in clean, gently used or new boxes, or in bubble envelopes.
Refunds, Returns and Exchanges
All items are vintage and are sold "as is" and will have typical signs of wear. I do my best to accurately describe the condition of each item and to provide photos showing any obvious flaws.
Any refunds or exchanges will be handled individually. I can refund or exchange only for the original sale amount -- shipping both ways will be at the expense of the buyer.
If you have any questions, please contact me prior to purchasing. I'm always happy to help!!
DAMAGES IN SHIPPING
This does occasionally happen and I do want you to be happy!! If your item arrives damaged, please contact me via Zibbet or email as soon as possible. I will need a photo so I will know whether you should return it, or just keep it!
I will gladly refund for damaged items -- purchase price only; your original shipping amount cannot be refunded. Return shipping for a damaged item will be at my expense up to the original shipping amount.
CLEANING OF VINTAGE ITEMS
Even though vintage items are sold "as is" that doesn't mean they have to be dirty!
I want them to be clean and nice when they arrive on your doorstep.
You can be assured that each piece has been gently wiped, washed or polished as needed. Linens and crocheted items are very gently handwashed, air dried, and pressed. Book covers and pattern envelopes are lightly dusted.
My email door is always open! magnoliasattic [!at] gmail.com