Welcome

Moags and Smeet are our nicknames - see our profile http://www.zibbet.com/MoagsandSmeet/profile for the full details - its a fun story! Want to know more about Moags and Smeet? Follow us on any one (or more!) of the following: Facebook, Blogger and/or Twitter. We are active and post often.

Shipping Information

Please pay for your purchases promptly using Paypal (no later than seven days from purchase, please) so that we can provide you with a smooth transaction experience. If payment is not received within seven days, we will contact you but your order may be cancelled and the item relisted.

Please check the listing for postage rates and optimise on our combined shipping policy for maximum value. Our products are carefully packed and usually ship quickly after payment - within the limitations of the postal service. :) Moags and Smeet ship from Sydney, Australia via Australia Post (standard for domestic shipments and airmail for international). International customers should expect longer shipping times. Buyers are responsible for all applicable customs regulations and any fees that may apply.

Refunds, Returns and Exchanges

Moags and Smeet strive to meet Customer requirements, and value our repeat customers. Your satisfaction is VERY important to us. In the unlikely event that you are unhappy with any purchase from Moags and Smeet, please contact us and we will work with you to find a satisfactory resolution.

NOTE: Moags and Smeet products are accurately represented in our photos and descriptions. If you have additional questions about an item, please contact us prior to buying. Returns will only be considered if the item has been misrepresentated in some way. Jewellery is worn on the body, and thus any item being returned must be sent in new/unworn condition.

Thank you for your understanding.

Extra Information

MATERIALS: A quick word about honesty regarding materials: Moags and Smeet sometimes offer gemstone beads that have been dyed, treated, enhanced and, occasionally, even manmade. In the modern world, many of the materials we use are treated to improve and stabilise their natural properties. We hope that you, like ourselves, accept that nature and science can be combined to make something beautiful even better – and that we are honest about it!

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