Welcome

Welcome to Penny Farrow Designs

Each item is individually produced, using hand tools. No two items are the same. You will receive the listed item in the photo. If you would like a custom item made just for you then please contact me, I would love to hear from you. We can discuss style and colour and I will make some thing unique and practical that you will love.I will post progress photos to my flickr page and send you the link, so you can see it being made.

I accept payment by paypal for all purchases made within Australia and internationally.
Please confirm your shipping address at time of payment, I will not ship the item until confirmation has been received.

If you are having trouble paying, contact me and I will hold the order for you. All prices listed on my shop page are in USD including shipping rates

Shipping Information

I ship items in padded bags or boxes. The item is wrapped in coloured tissue paper. I use a combination of new and clean recycled packaging.

Email me if you live in Adelaide and would prefer to arrange a pick up.

Items sent through Australia Post in Australia are calculated by weight and size plus an additional fee of $3.00 for registration. Registration means that a signature is required upon delivery, and the item is traceable.I can also insure your item,or send it express, or COD, please contact me prior to purchase for costing and details.

Postage rates on items sent internationally are calculated by weight. The shipping cost quoted in my listings are for airmail,the customer accepts the risk under these circumstances. I recommend a registered or insured service, please contact me prior to purchase for a personalized quote. Shipping top the US includes a $9.00 surcharge, imposed by the post office.

For customers requiring a speed service, there's Express Courier international, which takes 2-4 days, requires a signature on delivery and is fully trackable, please convo me regarding these options before purchase and I will send you an updated shipping cost. Please confirm your shipping address in the message to seller box or by email

Purchases should arrive within a week in Australia and up to 4 weeks to overseas destinations. International customers will be responsible for any customs fees incurred

Refunds, Returns and Exchanges

I recommend signature and insured services. These items are traceable, and I will do everything in my power to locate a missing article. I am not responsible for items that are lost in transit.

My photos are as close to actual colour as I can get, so you know what you are getting. I would really like to hear from you if you would like a more detailed description or more product photos prior to purchase.

Please choose carefully,if you are really unhappy with your choice upon delivery contact me within two days. The customer will need to cover the cost of return postage and the item would need to be returned in as new condition.

Extra Information

I'd love you to fall in love with your purchase, I have been using one of my own purses for two years now and it has softened and gained character with use,it fits comfortably in my hand. I maintain it with beeswax.

Leather can also be maintained with leather conditioner and/or sealants, and a soft cloth. Suede should not be polished or sealed.

Each of these items is unique, and may bear tool marks and other imperfections that came with the leather.
Don't store sharp implements in your bag or purse as it could result in damage to the stitching and lining.

Book sizes for journal covers are as follows:
A4: 29.7cm by 21.cm
A5: 21cm by 14.7cm A5 is half the size of A4
A6: 14.7cm by 10.5cm A6 is half the size of A5

Thank-you for visiting my shop, Please come back soon and convo me with any comments or questions. Cheers, Penny

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