Zibbet.com - Your Handmade Artisan Marketplace

Welcome

Hello and welcome to my store. I an tickled to see that you have taken the time to read about me.

I DO take custom orders.
I encourage you to email me with questions.

Shipping Information

I ship my items via USPS mail, either First Class, Priority or Parcel Post depending on the weight and the distance you are from me. That is the price quoted in the ad. If you need something mailed out immediately, email me so I can look up your options and cost.

I won't include mailing insurance unless you request it. The cost to add insurance to an item is generally $2 - $5. If you don't request insurance, the responsibility to assume the risk is yours.

INTERNATIONAL: All shipping fees including import, duty, tariff, VAT, or customs fees are the responsibility of the buyer. I will fill out customs forms accurately.

Refunds, Returns and Exchanges

I am very proud of my work. I want to make sure each stitch is done properly and the finished piece is a work of wearable art.

If I send you the wrong scarf by accident, I will ask you to forward it to the correct person and pay for that mailing which I will reimburse you for. I will send you the correct scarf.

If I have inadvertently listed a scarf already sold, I will quickly crochet you another if I still have yarn available in that color, make up a similar one, or offer you a refund and my heartfelt apologies.

Items lost in the mail will be replaced if you have requested insurance be added to the shipping cost. If you opted out of the insurance, then I'm sorry, but I can't be held responsible. That also applies to any damage incurred in the shipping. Generally the post office is very good at delivering my scarves on one piece, undamaged. However, if it worries you, please add the cost of the mailing insurance to your purchase. (Post office policy is to wait 30 days before filing a claim for lost items.)

Extra Information

My household is smoke free. We do, however, have 2 cats and a bird. I keep my crochet packed up in plastic baggies when I am not working on it and each finished piece is also wrapped.

Zibbet Policies