Zibbet.com - Your Handmade Artisan Marketplace

Welcome

Welcome Buyers To The Serenity Jewelry Company Policies and Information Page!! Remember if you have any questions,comments, or concerns, please contact; Kay at serenityjewelry@gmail.com and I will respond within 24 hours. Please READ all the terms and conditions!!! I will try to make it a clear as possible! I back my Jewelry up 100% and I make each piece with the same amount of passion and creativity as the first! Serenity Jewelry is my dream, my passion, my life, and I hope you all feel as beautiful on the inside as you will on the outside when you wear my jewelry!!!! Thank you for your continued support!!! ~Kay

Shipping Information

ALL SHIPPING FOR THE UNITED STATES IS
$5.00
THIS DOES NOT INCLUDE INSURANCE!!! IF YOU WOULD LIKE TO ADD INS. PLEASE MESSAGE ME!!! IF DURING THE PACKAGING PROCESS WHILE AT THE POST OFFICE IF I FEEL AS THOUGHT I WANT TO ADD THE INSURANCE, I WILL DO SO AND PAY FOR IT! ID RATHER BE SAFE THEN SORRY AT ALL TIMES

Refunds, Returns and Exchanges

All items returned to The Serenity Jewelry Company will be be created with STORE CREDIT! We will pay for the return shipping however if you are unhappy with your jewelry for whatever reason. There will be absolutely NO cash refunds of any kind. All exchanges must be approved by Owner, and may take up to 5 buisness days to be approved.

Extra Information

I guarantee all my Jewelry 100%. For any reason you are not satisfied I will personally do whatever it takes to make you happy. All jewelry is backed with a ONE YEAR warrenty, and will be replaced free of charge. There will be a S&H charged for all replacements.
**Items not covered under warrenty**
1)Clearence Items
2)Marked-down Holiday Items
3)Discontinued Items
4)Broken Jewelry;NOT FROM NORMAL WEAR AND TEAR!

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