StudioDTQ's Shop Policies
Welcome
Welcome to StudioDTQ! Here you will find an eclectic mix of fun, feminine and funky jewelry and gift designs featuring Crystallized Swarovski Elements, semiprecious stones and other yummies all wrapped in sterling silver, copper and more!
Please take the time to walk through my muses garden; you'll be glad you did. PLEASE NOTE: If there is something your heart desires but you do not see it in the right color/style/metal or what have you, please contact me (I love answering questions!) and I will do my utmost to accomodate you. Thanks so much for stopping in!
Shipping Information
I only accept orders from verified PayPal accounts- please. I ship USPS First Class with Delivery Confirmation. If this is a gift or needs to be sent to a differnt address, please provide the information in the TO SELLERS note area in your PayPal invoice. This way there are no boo boos! :o)
Any orders totalling $50 or more are upgraded to include Insurance at my expense. Orders over $150.00 are upgraded to include Signature Confirmation.
Though I am happy to take these extra measures, I cannot be held responsible for items lost, damaged or stolen once they leave my hands- but you are not totally at the mercy of the mail deities. :o) Please contact me and I will see what can be done.
International buyers please contact me and I will accomodate you to the best of my available resources, I promise.
Refunds, Returns and Exchanges
I want you to be happy with your new keepsake. If you are not, please contact me within 7 business days and I will be happy to refund. If it’s more then 7 business days, contact me anyway and let's see what we can work out, shall we?
I do not, however, refund the cost of shipping and so your refund will be the purchase price of the item only; it will not include the cost of shipping. There will be no refunds on customized, personalized or special order items. If I have made a mistake in the customization, please contact me and I will repair, or replace the item.
PLEASE NOTE: I use the information given to me in the NOTES TO SELLER section, so please make sure they are accurate.
RETURNS: I gladly accept "broken" items within 7 days of purchase and will either replace OR give a full refund upon request if my jewelry has failed due to NORMAL wearing conditions. Refunds will NOT be honored if the item was damaged due to an attempted repair by the buyer or other jewelry designer/bead maker (meaning anyone other than myself). If the item was received damaged please contact me right away and I will give instructions on what to do at that time. The buyer is to pay shipping on returned items.
REPAIRS: I will make repairs on all items if possible and please understand that I may not be able to duplicate item exactly as these treasures are unique. I promise to do my best.
Buyer : You are responsible to pay shipping to me but I will pay shipping back to you once the repair is done.
Extra Information
I carefully wrap and ship your order in a sturdy box with extra good-aties and nice-aties such as:
A Ribbon wrapped Box
suitable for gifting and/or storage
Care Instructions
A Zippered Satin Pouch
to use as storage or in your purse to safegurad when not wearing
A Gift card.
Also, all the items represented here through my photographs are as accurate as I can make them. Colors can vary by monitor and settings. No foolies here!
Seller Info
- Feedback:
- No Feedback So Far
- Member:
- since Jul 3rd, 2009
- Location:
- East Hampton
Shop Navigation
- Shop Home (All Items)
- Seller Profile
- Shop Policies
- Advanced Search
Shop Sections
-
Earrings (1)
