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Sugarcoatedchaos

Our shop policies

Welcome

Most of my items are MADE TO ORDER. Meaning I will need information like color, size or special requests first before starting on your item. Most items can take a day to work on to the max of 5 days if it a bigger size item. I hand sew so please take that in consideration prior to ordering.

If you do not see something that does not interest you at the moment but have an idea to run past me to try, please do not hesitate to contact me and we can work on something.

I will have items already made and once order and payment is completed I will have it sent out as soon as I can.

Please take note that it may take an extra day or two if I have other paid orders before you but I am a crafty ninja and will get to yours as soon as possible so you can enjoy your wonderful purchases. :)

Shipping details

I am unable to mail off during weekends and holidays.

I am not responsible for postal error. If you want me to add tracking I will ask for 2 dollars extra thru via message/paypal. Once it is mailed off it is out of my hands. Please let me know when you receive your package so I can let future clients know how long it would take if they are in your area.

I ship first class which usually takes 2-3 business days.

upcoming craft shows I will be attending.

Thank you.

Refunds, returns & exchanges

I do not offer refunds.

Additional information

If you do not see something that does not interest you at the moment but have an idea to run past me to try, please do not hesitate to contact me and we can work on something.

you can fan me at http://www.facebook.com/Sugarcoatedchaos
on my page you will see all sorts of goodies I am working on and