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UNEARTHED's Shop Policies

Welcome


Thank you for stopping by! Feel free to contact us with any inquiries you might have, we'd love to hear from you!

We would like to make it known that we purchase our materials from reputable distributors, each with individual trackable records and each officially tagged and numbered from fish and game authorities.
We are also fully CITES compliant.

A Note from our distributor on our stingray: These skins are a by-product of the local fishing industry as Stingray is a food fish in that area. If it could not be used it would be discarded as waste. All the other skins form part of the food chain & the skins are a by-product. No rare or endangered species are involved.

There are many cultures & religions based in the Far East, the variety of fish caught & eaten is far different to that in the Northern Hemisphere. Likewise the selection of creatures FARMED for their meat is very different. The Tanners ,the Leather Industry & Leather Craftsmen like us use these skins which would otherwise be destroyed as waste.





We hope you enjoy browsing our shop. We have worked extremely hard to bring you pieces which are original, unique, gorgeous, and of the highest quality. We hope the love for our materials and craft shines through.
Enjoy.

Shipping Information

*All silver lined and silver capped cuffs ship 2 day Priority(within the US), as do most large items and large orders as well.


Most items are made to order-please allow 2-5 business days for shipment. International orders may require an additional 2-5 business days for shipment.
We ship Monday - Friday, and our preferred carriers are USPS and FedEx.
Most domestic orders are sent via 2 day Priority Mail, for smaller pieces we ship First Class. All domestic shipments include complimentary Delivery Confirmation.

We are not responsible for items damaged in shipping if insurance is not purchased. If you would like insurance, please contact us! In an effort to keep our shipping prices as low as possible, we DO NOT automatically insure your package! We are happy to insure your order, however, you must request it!



* INTERNATIONAL customers are responsible for any and all customs taxes, duties, or fees, should any be incurred!
We are also not responsible for items damaged or held up in customs! If you would like to purchase insurance, please let us know. Insurance on international parcels is somewhat costly, but we will work with you to get the most economical rate and will ship via alternate carriers if requested.
Additionally, for international orders, we will gladly provide you with a customs form number for tracking purposes should you request it in advance, but we are not responsible for your package once it has reached your country's customs facilities!

We would also like to make it known that while most of our items ship with 1-10 business days from date of payment, some items (such as hand sewn cuffs and handbags,etc...) may take an additional 1-3 weeks for completion before they are shipped. This is not always the case, but every once in a while, it may be! Please let us know if you need a rush on anything.

*We also offer Domestic and International Priority, 2nd Day, and Overnight service via FedEx and USPS. If you would like an upgrade, please contact us for rates.

Refunds, Returns and Exchanges

Due to the fact that each of our items are custom crafted and made to order, we subsequently can not accepts returns at this time. We may accept exchanges on a case by case basis, which will be subject to a 20% restocking fee.
We will, however, do everything within our power to make sure you are completely satisfied and in love with your purchase!
We try to be as accommodating as humanly possible, and love our customers! We want you to have a great experience, and will always go above and beyond to make sure that happens.

Extra Information

Thank you for stopping by! Feel free to contact us with any inquiries you might have, we'd love to hear from you!

We would like to make it known that we purchase our materials from reputable distributors, each with individual trackable records and each officially tagged and numbered from fish and game authorities.
We are also fully CITES compliant.

A Note from our distributor on our stingray: These skins are a by-product of the local fishing industry as Stingray is a food fish in that area. If it could not be used it would be discarded as waste. All the other skins form part of the food chain & the skins are a by-product. No rare or endangered species are involved.

There are many cultures & religions based in the Far East, the variety of fish caught & eaten is far different to that in the Northern Hemisphere. Likewise the selection of creatures FARMED for their meat is very different. The Tanners ,the Leather Industry & Leather Craftsmen like us use these skins which would otherwise be destroyed as waste.
We hope you enjoy browsing our shop. We have worked extremely hard to bring you pieces which are original, unique, gorgeous, and of the highest quality. We hope the love for our materials and craft shines through.

We also welcome any and all custom work. If you can dream it, chances are, we can make it!
We also welcome wholesale orders and inquiries.

All items come from, and are crafted in a completely smoke free environment!


PLEASE NOTE: We reserve the right to cancel sales at our discretion.

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Last updated: Sun Oct 24, 2010 05:12AM

Seller Info

UNEARTHED
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Member:
since Oct 24th, 2010
Location:
Los Angeles

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