WhenGuineaPigsFly's Shop Policies
Here you will find shop policies and all the lovely 'fine print' at the When Guinea Pigs Fly Zibbet shop!
I'm always available for questions or if you just want to say hello.
I want you to love your prints as much as I love making them, so I take care to package and ship your purchases so they arrive safely.
All art prints shipped within 3 business days of payment receipt unless otherwise noted.
Prints are sealed in archival cello sleeves and tucked in a stiff mailer to protect them in transit.
I ship via USPS First Class Mail and First Class Mail International.
Refunds, Returns and Exchanges
Of course I hope that you will love your print, but in the event that you would like to make a return, returns are accepted as long as they're postmarked within 7 days of receipt, and buyer pays return shipping.
Unfortunately I can't be held responsible for errors made by the carrier or buyer (i.e. if your item gets damaged in the mail despite the stiff packaging and 'do not bend' message, or if your address is incorrect in the invoice and I ship to that address)
Please don't hesitate to contact me at any time with questions.