WolfDreamerOTH's Shop Policies
Welcome! Thank you for choosing to shop at WolfDreamer Off The Hook. Here we sell a variety of original crochet patterns. Check back frequently as new patterns are being added regularly.
Patterns are all in PDF file format.
All patterns are sent to you in email within 24 hours after payment received. In general, patterns will be sent to the email address associated with your PayPal account. If you wish that the pattern is sent to an email address OTHER than the address associated with your Pay Pal account, please indicate this in the 'instructions to merchant' area when prompted during checkout.
Refunds, Returns and Exchanges
No refunds. PLEASE ensure that you use a working email address and that you check the spam/junk folders before contacting me if you believe that you have not received the pattern/s PDF file/s. If you do not receive the PDF pattern/s file within 24 hours, send me an email at Wolfdreamer@live.com so that we can find the problem and I can get your pattern/s to you!
All patterns include email support. Please refer to your pattern PDF file for details. If you have any questions at all about my shop, the patterns or my policies, please feel free to email me at WolfDreamer@live.com. I answer all emails as soon as I possibly can.