betsybeads's Shop Policies
All of my beads are made by me in my studio in Minnesota, where I live on my little farm with various pets and animals. I work with a GTT torch and American, German and Italian glass. My beads go straight from the torch to a hot kiln, and are kiln annealed and cooled overnight for increased strength and durability, and then individually cleaned and inspected by me.
I am a member of the International Society of Glass Beadmakers, Lampwork Etc., and am a Self Representing Artist (#W55).
Shipping: My beads are bubblewrapped and mailed in sturdy mailing boxes by USPS First-Class mail. Insurance is optional, but is highly recommended. I cannot be responsible for lost or damaged packages. International orders will be shipped in bubble envelopes.
**International shipping ** Please be aware that international packages can take weeks to be delivered!! Purchasers are responsible for any import charges or taxes imposed by their country. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Refunds, Returns and Exchanges
Return Policy: If for some reason you are not happy with my beads, I accept returns with prior approval and will refund your purchase price (minus shipping costs) after the beads have been returned. Beads must be returned within 14 days of purchase for a refund.
Payment: I accept Paypal (where you can use your Visa, MasterCard, or Discover credit card), checks (allow 10 days to clear my bank) and money orders.
Details: My beads are photographed in a light tent. The photos have been enlarged to show detail. Please be aware that colors may vary from monitor to monitor.