Success On Zibbet

Zibbet Q&A: My views are going down instead of up. Why?

Tuesday, September 27th, 2011

When you click the Shop Performance Stats link on your My Zibbet page, you’re taken to an overview, or ’snapshot’ page. Note that the green box at the top of the page is labeled ‘Shop Stats for the last 30 days’. The number of Shop Front Views changes everyday. It can increase or decrease (but rarely stays the same), from one day to the next. Each day, a new day’s worth of views is added to the 30 day total (more…)

Zibbet Information Resources

Wednesday, September 21st, 2011

Zibbet information is currently available through a combination of resources. Today I’d like to highlight those resources for you here in one place. I encourage you to make this article a favorite or bookmark in your browser of choice so that you have quick and easy access to links to the various sources of information about Zibbet.

Zibbet’s Knowledge Base
contains information in a (more…)

Post Sale Follow-Up

Wednesday, September 14th, 2011

It’s been my practice to send a message to each buyer as soon as I can after receiving notification of a sale. I thank my customer for making the purchase and provide an estimated shipping date. After that, I hope that the person will take the few minutes required to return to Zibbet and leave me their feedback. But what else can I do to help establish a positive relationship with buyers that encourages them to leave (more…)

In Case of an Emergency

Tuesday, September 6th, 2011

Without warning, we can experience an emergency that prevents us from taking care of our businesses. Personal or family illness, computer failure, natural disasters, even death, can enter our lives unexpectedly. We (or our families) may suddenly find ourselves overwhelmed with concerns and responsibilities that far exceed our ability at the moment to deal with filling orders or answering emails. A friend recently gently (more…)

Customer Service Points to Ponder

Monday, August 29th, 2011

My vehicle was purchased new. I like it. It drives well and meets my needs for transporting my gear to craft shows. I received a minor recall notice shortly after purchasing the vehicle. I’ve also had a few small problems that required service from the dealership. While dealing with those issues, I quickly came to the conclusion that I wouldn’t buy another vehicle by this manufacturer. Why? Because the customer service was (more…)

Meet Our Columnists

Judy Youngquest
Judy runs the 'Fantastic Five' column where she features her favorite 5 Zibbet items every week. It's a must read!

Vicki Schofield
Vicki runs the 'Success On Zibbet' column where she covers all aspects of selling on Zibbet and having the most successful shop you can.

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