One of the first things I did after opening my original Zibbet shop was to make a purchase from another Zibbet seller. Not only did I purchase a wonderful product, I also learned how the Zibbet check out process worked. It’s important that you understand the process so that you can assist a customer who may have encountered a problem completing his or her first Zibbet purchase. Many of Zibbet’s buyers are making (more…)
A frequently asked question that comes through Support is “I can’t find my items in Zibbet’s search! Why?” Nine times out of ten, the answer to this question is related to the words and/or phrases assigned to the item by the seller. We’ve all heard the quote, “You can’t give what you don’t have.” When it comes to Zibbet’s search, “You can’t find what you’ve not tagged (or titled).” For example, we recently had a new seller report (more…)
Over the last year, we’ve received notifications that several Zibbet sellers have passed away. Those notifications have come from friends and family members of the deceased Zibbeters. We’ve also received inquiries from buyers who’ve not received their purchases or responses from messages sent to the sellers of the items they purchased. Several of these inquiries have come from buyers whose purchases were made from (more…)
In the US, the collection of sales tax on retail sales is a state function. With the exception of Alaska, Delaware, Hawaii, Montana, New Hampshire and Oregon, the remaining US states collect sales tax on retail sales. Whether you live in the US or not, it’s your responsibility to know what the laws of your location require regarding the collection of sales tax on online sales. Despite popular belief to the contrary, online retail sales (more…)
US postage rates have just increased. The increase for international postage was dramatic. If you’ve not updated your shipping charges, now is the time to make those adjustments. This task will be a snap if you’re using one or more custom designed Shipping Profiles for listings in your shop. Just edit your existing profiles with your updated shipping charges. After saving the changes to each profile, those changes will automatically (more…)
