Sellers may wonder whether shoppers read their Shop Policies or not, and consequently, if posting Shop Policies is worth the effort. These questions were recently raised in a discussion on Zibbet’s Community Hub: Shop Policies. So, are Shop Policies important and worth the effort? You bet! There are several reasons why having your Shop Policies clearly stated are important…

Your Shop (more…)

High quality products combined with top notch customer service create a winning combination for both you and your customers. Here are a few tips to help you focus on providing your customers with service that will encourage them to make repeat purchases and to tell their friends about your great shop.

Make sure that your shop policies are clear, concise and comprehensive. Written (more…)

Over the last year, we’ve received notifications that several Zibbet sellers have passed away. Those notifications have come from friends and family members of the deceased Zibbeters. We’ve also received inquiries from buyers who’ve not received their purchases or responses from messages sent to the sellers of the items they purchased. Several of these inquiries have come from buyers whose purchases were made from (more…)

In SEO 101: The Basics, I discussed what SEO is and why it is important to us as Zibbet sellers. Zibbet is responsible for providing an SEO friendly site structure and we are responsible for providing SEO friendly content. Our shops consist of several distinct areas for sharing different, yet related information to help shoppers know what we sell, who we are and how our shops function. Those areas include (more…)

Before making an online purchase, I naturally want to know what terms will apply. I always check out the shop policies section of a shop before I buy. Just as your Profile is the place for you to introduce shoppers to you, the artist, your shop policies section is the place to clearly explain how you do business.

As I browsed Zibbet looking at shop policies, I (more…)