bradgoodell's Shop Policies
Thank you for visiting The Wedding Shop by Brad Goodell. We specialize in beautifully engraved glass, crystal, and stainless steel for your wedding. If you have any questions about our products, turnaround time, or you are interested in a custom item, please feel free to contact us!
I accept Paypal, Amazon Checkout, and all major credit cards. Payment must be made prior to starting any custom projects. To use Amazon Checkout, please contact me for details.
All shipments will be sent to the address given to me though Zibbet. Please verify it is correct. If this is a gift that you want mailed directly to the recipient, let me know at the time of ordering and I will leave out the packing slip.
I ship USPS (United States Postal Service) or FedEx ground for all my glass art.
CUSTOM ITEM POLICIES
Allow ten days to two weeks after payment for custom orders to ship unless otherwise discussed. Large custom orders may take up to 30 days. Contact me in advance to ordering if you have questions or deadlines. Rush orders can be arranged, please contact me in advance for details.
Glass art will be well-packed, securely wrapped in bubble wrap to assure safe delivery.
FOR CUSTOMERS OUTSIDE THE U.S.:
You need to be aware that your own country's customs service may impose a range of import fees, taxes, tariffs, duties at the time of delivery. Any and all customs or duty fees are the responsibility of the buyer. These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be. For information you should contact your local customs agency.
Refunds, Returns and Exchanges
Refunds and Exchanges
I want you to be really happy with your purchase. If you are not entirely satisfied, you may return any item for refund within 15 days of purchase.
Sorry, no refunds on custom, customized, or personalized orders.