catbirdcraft's Shop Policies
Catbird Craft make pagan inspired gifts for you and your home! The cat likes to paint and glue and papier mache anything that stands still long enough. This keeps the bird on her toes. Frank, the erstwhile blogger for Catbird Craft keeps everyone in the loop on the activities that come out of the doghouse and ruminates on death and life, his own mostly, and usually over a large tumbler of brandy.
We will ship the item/s within 3 days of payment from London, UK. Small items sent by Royal Mail with Proof of Posting. Larger items or multiple large purchase items will be sent via courier within UK. We send our bird and animal skulls by special delivery within the UK only.
International customers, we use Royal Mail to send our items, tracking and signature required on any item over £20.00. Please be aware you may incur customs fees.
Refunds, Returns and Exchanges
If your item has been damaged in transit please get in touch with us within 14 days of receiving your item. We will send you a replacement, or another item of same value (if item is a one off design), or a refund if you can send us back the damaged item at your cost.
The packaging we use may sometimes be recycled, we do try to use recycled or sustainable forest cardboard boxes or envelopes where new.
We can arrange discounts for multiple items, please contact us!
If you require gift wrapping please convo or email us when making payment.
We will happily discuss wholesale or consignment (within UK only) For custom designs please contact us, we’re happy to work with you on that special one-off piece.
We support two charities - The Celia Hammond Animal Trust and Corvid Aid, both are UK based and offer rescue, care, rehoming (or releasing in most cases for Corvid Aid) to unloved or injured animals and birds. There are two greeting cards available in our shop which we donate all profits to these charities.
We share our little abode with two beautiful cats, Miss Marple and Mr Holmes. Mostly they loll about on any comfy bed/sofa/Frank’s knee they choose only surfacing for food or a tickle, and although everything is made in our studio we cannot guarantee stray fur free.