cctexan33's Shop Policies
Thank you for your purchase! I accept PayPal, and major credit cards ( just check the credit card box at the pay pal page.
Shipping will be by USPS and I will get your order out within MWF. I ship everywhere allowed, contact me for rates if not listed. If there are any delays, I will definitely email you immediately. (Customer service is my priority since I want your repeat business!) I only ship to the address attached to your Paypal address.
Thank you for your purchase!
Shipping will be by USPS and I will get your order out within MWF schedule. I ship everywhere allowed, contact me for rates if not listed. (Some countries do not allow items like coral) If there are any delays, I will definitely email you immediately. (Customer service is my priority since I want your repeat business!)
Refunds, Returns and Exchanges
If for some reason you are unhappy with your purchase, please contact me within 10 days of the purchase so we can talk about what we can do to make it right. Any returns must be pre approved and sent back at your expense unfortunately. Insurance on the piece will be required as well.
Tx residents will be charged 8.25% tax but it is already included in the price, which I pay to the State directly
all sellers of gemstones should be able to give customers details about gemstone enhancements. Almost all stones are enhanced or stabilized in some way nowadays, otherwise a true natural untreated gemstone would be outrageously priced and we could not look so luxurious.
From a FMG website:
We use the following symbols to designate natural, enhanced, synthetic and imitation (manmade) gemstones. All of the symbols used are those described by the American Gem Trade Association (AGTA), of which we are charter members. It is the practice of Fire Mountain Gems to disclose all enhancements to the gems we sell (with the exception of normal cutting and polishing). We also disclose the method of enhancement, if known. This disclosure will appear both on the stone's advertising and on the stone's invoice. For the benefit of your customer and your company, we strongly suggest that you follow these guidelines when you sell gemstones and jewelry.
(ASBL) - Assembled: Products made of multiple layers or combinations of manufactured and/or natural materials joined together. Example: opal triplets.
(B) - Bleaching: The use of chemical agents to lighten or remove a gemstone's color.
(C) - Coating: Surface enhancements to improve appearance, provide color or other special effects.
(D) - Dyeing: The introduction of coloring matter into a gemstone to give it new color, intensify present color or improve color uniformity.
(E) - Enhanced: This indicates that this type of gemstone is routinely enhanced. Since many enhancements are difficult or impractical to prove definitively, the approach taken in our printed materials and invoices is to assume, unless otherwise indicated, that such enhancement has been done to the particular gemstone material being described. If the particular type of enhancement is known, that enhancement symbol will be stated, rather than the “E” symbol.
(F) - Filling: As a by-product of heat enhancement, this is the presence of solidified borax or similar colorless substances which are visible under properly illuminated 10x magnification.
(G) - Gamma/Electron Irradiation: The use of gamma and/or electron bombardment to alter a gemstone's color, which may be followed by a heating process.
(H) - Heating: The use of heat to effect desired alteration of color, clarity and/or phenomena.
(I) - Infilling: The intentional filling of surface-breaking cavities or fractures usually with glass, plastic, opticon with hardeners and/or hardened foreign substances to improve durability, appearance and/or add weight.
(IMIT) - Imitation: Manmade products, fabricated in such materials as glass, ceramic or plastic designed to imitate or resemble the appearance, but not duplicate the characteristic properties, of a natural gemstone.
(L) - Lasering: The use of lasers and chemicals to reach and alter inclusions in diamonds.
(MM) - Manmade: Fabricated products.
(N) - Natural: Stones which are not currently known to be enhanced.
(O) - Oiling/Resin Infusion: The intentional filling of surface-breaking cavities with a colorless oil, wax, natural resin or unhardened manmade material into fissured transparent/translucent gemstones to improve appearance.
(R)- Irradiation: The use of neutrons, requiring an environmental safety release from the NRC, with the combination of any other bombardment and/or heat treatment to alter a gem's color.
(S) - Stabilization (Bonding): The use of a colorless bonding agent (commonly plastic) with a porous gemstone to give it durability and improve appearance.
(SYN) - Synthetic: These are manmade materials which have essentially the same optical, physical and chemical properties as a naturally occurring counterpart.
(U) - Diffusion: The use of chemicals in conjunction with high temperatures to produce color and/or asterism (star-like) inclusions.
(W) - Waxing/Oiling: The impregnation of a colorless wax, paraffin and/or oil in porous opaque gemstones to improve their appearance.
Additional Notes: If you resell gems obtained from us, or any gems for that matter, it is your responsibility to provide all information pertinent to the enhancement of a gemstone at the time of sale. If a stone is manmade, it is the seller's responsibility to disclose that fact. This information is required by the Federal Trade Commission (FTC).
Failure to identify enhancement of natural gemstones when present, is an unfair trade practice. Such information is required at each and all levels of jewelry commerce. Failure to inform buyers could subject violators to civil as well as administrative remedies. Anyone who is uncertain about these requirements may write the American Gem Trade Association, 3030 LBJ Freeway, Suite # 840, Dallas, TX 75234.
NOTE: not all of my stones come from FMG, many come from the massive gem shows here in Houston. I do my best to give as much detail about the care or cleaning of the stones I list. Any that I have left blank, please feel free to email me.