embroidereddreams's Shop Policies

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embroidereddreams's Shop Policies

Welcome

Embroidered Dreams welcomes you. All items are produced in a non smoking home, and handmade. Pride is taken in everything produced. Special or customs orders are taken and welcome. Everything in the shop is ready to ship, unless otherwise specified, and will ship in 2-3 business days, unless otherwise indicated. If, you want more of an item than what I have available most can be ordered. Size, and color, are not a problem, however size might include a price adjustment. Names, initials, dates, etc. can be added for a small fee, unless indicated that it would be added at no additional fee. I have a wide variety of designs and themes. New items are added frequently. I have lots of specials that are available year round they are included in the listings.
Please feel free to browse my shop.
Carol

Shipping Information

SHIPPING AND PAYMENT: USPS or UPS are used for most shipping unless otherwise specified.
Merchandise plus all shipping and handling charges are required to be paid in advance prior to shipping, this includes delivery charges to destinations outside of the United States and/or faster shipping. Custom orders need to have payment paid before anything is started.
All pictures or breakable products will be bubble wrapped, and insured. Other products will be sent in bubble wrap mailers. Every effort will be used to ensure safe delivery.
Some items show shipping charges for destinations outside of the United States, if you don't see that option listed for an item and would like to purchase it, contact me and I will get you a price. I will also give you a price for quicker shipping.
I always e-mail you when you order a product and indicate the day of shipping. A business card and packing slip are included for more contact information. Tracking number will be uploaded to your e-mail on the same day as the shipping date for your reference.

Pay pal is accepted and will honor most of your credit cards. E-payments are accepted, and will be shipped after payment is received, usually 3-5 business day. Everything in the shop is ready to ship, unless otherwise specified, and will ship in 2-3 business days, unless otherwise indicated.

PICTURES AND STAINED GLASS: are shipped UPS ground, Fed-Ex ground, or International Express. They are insured for the full Amount of your payment. Tracking number will be uploaded to your e-mail on the same day as the shipping date for your reference.
A Signature is required upon receipt of the picture.

DAMAGED ITEMS: If, your item is damaged during the transit, please contact me immediately so, I may process an insurance claim if applicable. Please save all the original packaging for UPS Ground, Fed-Ex Ground, or International Express to inspect and process the insurance claim. contact: e-mail embroidereddreams@cox.net

Refunds, Returns and Exchanges

If, you are unhappy with a product you will have 7 days after you receive the product to contact me regarding a refund. Refunds will be given minus shipping and handling. Product must be returned in the same condition it was shipped for a refund. Return shipping, and insurance are the responsibility of the buyer. Any item that is personalized (a name, monogram, pets name)is Not eligible for a refund unless I have made a mistake (spelling,of name or monogram). contact: e-mail embroidereddreams@cox.net

Extra Information

All themes, special interests, and personalize or monograms, can be embroidered on most items that I have available. A list of my products can be seen under my sections. Special request are accepted and welcome.
Contact: e-mail embroidereddreams@cox.net

Zibbet Policies

Last updated: Mon Jan 21, 2013 08:34PM

Seller Info

: embroidereddreams

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Member:: since Oct 10th, 2012
Location:: Mesa

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