esaro1820's Shop Policies
Welcome
Welcome to my little shop. I'm currently a student with a BA in Fashion Design, currently studying for my BA in architecture and minoring in interior design.I've been crocheting/embroidery since the first grade and knitting for about 13 years. I will be adding item to my store on a weekly basis, between 2 to 5 items, so come back often to see what's new.
Again welcome and thank you for visiting my shop.
Shipping Information
shipping is stated in the individual listings. Insurance is not required or factored into the shipping price but recommended and will be based on the value of the item, please ask for insurance info before paying to have it all on one bill. I ship every Thursday and Friday so please let me know if you would like it ship ASAP and I will gladly oblige. also I use USPS if another method is preferred please let me know as the price will differ, so I will need to give you a different quote.
Refunds, Returns and Exchanges
I provide refunds within 7 of item being shipped,if for any reason you are not satisfied with your purchase please contact me as soon as you receive your purchase and I will do my best to solve the problem, if a return is grated please return within seven days for a full refund anything received after 7 days will be returned.
Items can only be returned if it has a manufacturing defect. Earrings are NOT returnable for obvious health reasons. Other items may be returned for an exchange please contact me withing three days of receiving the item about your intent to have an exchange done, after we decide on what to be done ie. different color or shape item need be returned to me within 7 DAYS.
Extra Information
I accept paypal and credit card payment ( the latter can be processed through paypal itself for security purposes I can not ask for your credit card information to be sent through email) and personal check. Payment would have to be received and cleared before the item can be shipped, which will be a longer wait period. so let me know as soon as possible which method you would like to use.
