feroshkittydesigns's Shop Policies
All pieces sold by Ferosh Kitty Designs are handmade with care from safe materials, designed to hold up to normal, gentle wear. It is my wish to make jewelry that is not only beautiful itself but makes a woman *feel* beautiful and special, thus bringing out her inner beauty as well. I strive to make pieces that are elegant and sparkling, and that can be worn just as easily with jeans and a t-shirt as they can with a cocktail dress, and any outfit in between.
Your feedback is always welcome. Is there a piece you want but something is holding you back from ordering? Please, send me a message and let's talk. I'm very interested in your feedback and if there is something I need to change, I would love to know about it so I can improve. Your satisfaction is my primary concern. I can also do custom work, so if you see a design you like but there is something about it you would change, let me know. We can put our heads together and come up with something that is uniquely YOU.
All purchases will be carefully packaged so they will not be damaged in transit. Purchases will be shipped via USPS. I am happy to combine shipping and when possible will reduce shipping costs - shipping costs provided are estimates and if it is possible I will refund any overages if your package is significantly lighter than the shipping charged.
Purchases will be shipped within five (5) business days. International customers are responsible for any customs or duties required on packages.
Refunds, Returns and Exchanges
If your item arrives damaged, you can return it at my expense and I will fix or replace it with an identical item and return it to you free of charge.
If for some reason you are not happy with your purchase, please contact me immediately so we may arrange for a refund or a replacement. Your satisfaction is my number one concern. I want you to feel beautiful wearing my jewelry, that is why I make it.