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firststepdesigns's Shop Policies

Welcome

We are passionate about stained glass. We love the creating our own unique pieces and using interesting elements within their design. We love the beauty and freedom of working with glass and sharing that with others. Our pieces make wonderful gifts so feel free to contact us if you would like your purchase shipped to another person. There is a "ship to:" address that you can enter the information at the time of check out. We will gladly include a note card with words of your choice.

Shipping Information

Shipping glass has taught me how to wrap properly so it arrives to you safely regardless of rough handling. I can usually have your item ready to ship out the next day after purchase. I prefer using USPS Priority. I also like to help do my part in protecting our environment and use as much recycled packing material as possible. Getting the item to you safely is most important.

Refunds, Returns and Exchanges

If you should happen to purchase one of my items that just didn't live up to your expectations, you may return it for a refund of the purchase price within 7 days of receiving your item. Shipping charges are not refundable. Custom orders are non-refundable.

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Last updated: Thu Oct 29, 2009 07:35AM

Seller Info

firststepdesigns
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since Oct 29th, 2009
Location:
syracuse

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