inamood's Shop Policies
Welcome to In A Mood Designs, located just outside Toronto, Ontario, Canada :)
I ship Mondays through to Friday on my way to work.
Under my control :)
Ready made - placed in the mail the day after payment
Made to order - can take 3-10 business days to be put in the mail. Please be sure to read my shop announcement for my current lead time or convo me.
Out of my control :(
Canada - Parcel mail 3-9 business days (estimated)
United States - Small Packet Surface mail 6-12 business days (estimated)
International - Small Packet Air mail 6-12 business days (estimated)
**If you'd like your purchase sooner than that, please contact me for expedited shipping pricing**
Please note that I do not offer tracking on non-Canadian orders as it would cost you a left arm, right leg and a few toes (from either the left or right foot). If you can spare these, you are more than welcome to convo me for pricing :)
Some international shipments can be delayed due to Customs. Please note that Customs and other import duties are paid by you.
Refunds, Returns and Exchanges
I stand by my items; if for any reason you are not happy with your purchase please convo me within 3 days of receipt of your item. For a full refund all items must be returned in the condition they were sent.