kathyneilsen's Shop Policies
So glad you found my Zibbet shop. My hats are all handmade and I like to think they will be a family hand-me-down photo prop for generations. I put thought and creativity into my hats and I hope it shows. My business started years ago but now with baby hats but with adult cancer patients and kind of blossomed from there. For the past 4 years now I have enjoyed making baby hats and seeing the beautiful images from parents as well as photographers . It's the best part of my job...seeing the end result :)
You can expect your purchase to ship within 3-5 days of purchase. I ship via the USPS 6 days a week . If your paypal address is not correct please contact me before shipping so I can make a note of the change . This will ensure your items go to the correct address and does not get lost or delayed . Thanks so much
Refunds, Returns and Exchanges
If you want to return an item please contact me so I can take the necessary step to make your shopping experience as pleasant as possible. I will gladly exchange of refund if you let me know as soon as you receive your item.