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littleclayhouse's Shop Policies

Welcome

I love the feeling of working with my hands and the magic that happens when raw clay is transformed from mud to something beautiful.

HOW IT'S MADE - I hand sculpt all my original clay sculptures using no molds of any kind. Using traditional hand-building techniques like pinch pot and slab, I form, cut, roll, sculpt, carve and paddle my ceramic creations until they speak to me. Then they are kiln fired twice to over 2000 degrees. Each piece is made with love and and is truly one of a kind.

Shipping Information

I will combine several purchases together to save on shipping costs. I accept Paypal only. International customers pay all customs fee, duties , and taxes. International customers, if you want to insure, be advised that it is only available on International Priority, which can be very expensive.

I do my best to pack and ship with the utmost of care. I will bubble wrap and/or use peanuts to keep your item from moving in the box. I try to use recycled packing material whenever possible, so you may see some odd box labels here or there.

Many items are shipped via US Postal Service Priority Mail. At times, I may choose to ship Parcel Post.

Priority Mail Rates:
Up to 1 pound: $4.80
1.1 pound to 2 pounds: $8.30
2.1 pounds to 3 pounds: $11.41
3.1 pounds to 4 pounds: $14.03
4.1 pounds to 5 pounds: $16.37

Parcel Post Rates:
up to 1 pound: $4.55
1.1 pound to 2 pounds $6.67
2.1 pounds to 3 pounds $8.12
3.1 pounds to 4 pounds $9.38
4.1 pounds to 5 pounds $10.58

Please note that Parcel Post is not insured. I will insure all mailings over $75 at my expense.

Your item will be shipped out 3-5 days from date of order. If something arrives damaged, and you did not purchase insurance, I cannot be held responsible and no refunds will be issued. I cannot be held responsible for damage after the item arrives to you.

I will refund shipping charges if the difference is more than $3. If I underestimated shipping charges, I will pay the difference.

Refunds, Returns and Exchanges

* Unfortunately, I cannot guarantee color matches because of the nature of computer monitors, and my photos are done to the best of my ability to accurately represent the item.
*Please be aware that because of variations in monitors, original artwork colors may differ slightly from what you see online.

Returns are accepted within 15 days of receipt if the item is defective only and buyer pays return shipping and insurance. You will be refunded the cost of the item minus shipping and insurance charges if the item arrives in sellable condition. There are no refunds for items simply because of a change of mind, or you don't like the item in person. This is not to be difficult on my part, but because it's always dicey with pottery shipments, and the more ceramics travel, the more chance for breakage.

Extra Information

Please email me to resolve issues first before leaving negative feedback. I want to keep my customers happy. All sales are final after 30 days.

Purchase of art does not include the right to reproduce or copy the art in any way. Denise Ferragamo-Scarborough holds the copyright and all rights therein to all reproductions now and forever.

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Last updated: Sun Dec 20, 2009 10:23AM