Buy Sell Community Blog

merigreenleaf's Shop Policies

Welcome

Welcome to my shop! I'm a full-time artist obsessed with crochet, spinning, jewelry, and sculpting things out of clay, and I love things that are fantasy, goth/punk, pagan, and Renaissance inspired. If you ever have any questions or requests, just send me an email (merigreenleaf@gmail.com). I promise I'll reply right away.

For more info on me, visit my profile. :)


***The items in my shop are NOT intended for children!*** My creations are for young-at-heart adults; for example the dolls are art dolls, not play dolls (they all have small parts), and the costume accessories (horns, ears, etc) are crafted to fit adults and contain small parts. Please keep all items away from children under 12.

By purchasing the handmade items in this shop, you acknowledge reading the policies and agree to not hold Elfling Creations responsible for any and all liability that may arise from using said items.

Shipping Information

I ship almost everything in a well-padded envelope; things that are too large, fragile, or awkward for that (like my runes, horns and dolls) get shipped in a well-padded box. I reuse packaging whenever possible.

US Shipping: Because the price of Priority shipping went up, I now send everything USPS First Class to keep the shipping price lower. I automatically insure my dolls and blankets (since those are One-of-a-Kind items), but if you would like insurance for the other items in my shop, please contact me as it will cost a bit more. Delivery confirmation (tracking) is included automatically on everything going within the US, though.

For other countries I ship First-Class International; if you would like the items to be insured, please contact me as that would cost extra.
***NOTE:*** Please note that if you opt not to ask for insurance, it is at your own risk and I cannot replace the order or issue a refund if it is lost! The customer is responsible for any and all customs and duties fees.

I combine shipping, and ready-made items are shipped within 2 or 3 days of payment clearing (custom items are shipped once they are finished).

***Expedited Shipping*** If you need an item to get to you faster, please contact me with your location, the item, and when you need it by and I can give you a price quote.

**Shipping is a pain to calculate correctly even with weighing things, so if the shipping ends up costing less than you were charged by US $1.00 or more, I will refund you the extra amount you paid.**

Refunds, Returns and Exchanges

I work hard at what I do to give you the best possible product, but keep in mind that everything is handmade. I also list a detailed description of the items (measurements, materials, pictures, etc) so you know what it is you’re purchasing, and I pack everything with care. If you have any questions please contact me before buying, and I can give you whatever info you need.

That said, I will accept returns within two weeks of you receiving the item, but the item has to be in a never-used condition. (Also, please let me know if something’s wrong ASAP.) If for some reason you are unhappy with your purchase, please contact me before you mail it back so we can discuss the transaction. I promise that I answer my emails right away. I will refund your money as soon as I receive the item back (however, I can’t refund shipping).

***There is one exception to returns: I cannot accept earrings back for sanitary reasons. I hope you understand.

Extra Information

***PAYMENT***
I accept PayPal and payment is expected soon after a purchase (within the next day or so). I always send an email to let you know that payment was received and the item is being shipped.


***For PA Residents:***
Please note that I have to charge a 6% sales tax to Pennsylvania residents (this is also on shipping; unfortunately shipping is taxed here, too, if the item is taxable).

---------------------------------------------------

***EXTRA INFO***
As a note, no humans model the earrings- I have a lovely mannequin to do that.

Everything is also from a smoke-free home. We do have a cat and dogs, however, but they aren't allowed to smoke or sleep on the art supplies. Some hair could end up in things (especially yarn), though, so this is a warning if you're highly allergic to animals.

---------------------------------------------------

***SETS, MATERIALS, AND CUSTOM ORDERS:***
I love making custom things! If you are interested in something made custom, just send me a message and we can plan it out. Depending on the price of the item or how custom it is, I may require a deposit.

Also, if you see something in my shop that is single (like an earring or wristband) and want one as a pair, or see something as a pair and want one singular, just let me know and I can make it special for you.

For a few more dollars, I can switch out the earring posts and wires for Sterling Silver (by default I use plain metal). I can also switch pierced earrings out with clip-ons (for the earlobe) and cuffs (for the cartilage) for no additional cost. Just let me know!

Zibbet Policies

Terms of Use | Privacy Policy
Last updated: Wed Aug 10, 2011 03:31PM

Seller Info

merigreenleaf
Feedback:
2, 100% pos.
Member:
since Feb 6th, 2010
Location:
Media

Contact merigreenleaf