philosophia's Shop Policies
Welcome to my shop!
I have been creating jewelry for several years, and this happens to be one of my favorite hobbies. In this shop you will find an array of unique, quality pieces of jewelry at affordable prices. My creations are primarily gemstone and are usually one of a kind.
If you are interested in any of my items, then please do not hesitate to contact me. Please read through my policies, too, and be sure to get in touch if you feel you'd like anything clarified. Thanks!
I use Canada Post First Class Mail and generally ship out packages within two business days of receipt of your payment. If for whatever reason I am unable to ship your purchase within this period, I will definitely be in touch. If it's something foreseeable, I'll mention it in my announcement so buyers can be made aware before buying. If you have any concerns along these lines, please feel free to contact me before you buy.
Packages usually arrive within 5-7 business days - at least in the context of orders sent throughout Canada and most of the US. International buyers should contact me for shipping quotes for specific countries, and of course should also allow a bit more time for their items to arrive.
I am also willing to upgrade to expedited shipping but since an extra cost is associated with this, you will need to contact me prior to your purchase for a shipping quote & a custom order will be set up.
Refunds, Returns and Exchanges
For hygenic reasons, I usually do not allow refunds on my jewelry. This is also the case for returns and exchanges.
Prior to shipment I do inspect items thoroughly to verify that no damage has occurred while they were being stored. I also wrap items very securely to help ensure no damage happens in transit.
Still, with related inquiries, please do not hesitate to contact me. We can deal with situations like this on a case by case basis. :)