rupeescrafts's Shop Policies
Welcome. Thank you for dropping in to my store. Some of our pieces can be purchased as special order with a different color if you wish. Each piece is hand crafted by myself and therefore each is slightly different. I hope you will find something that catches your fancy.
Feel free to browse and please contact me if you have any questions.
Items are shipped via The United kingdom postal service
Shipping and Delivery Time:
Orders are shipped 3-5 business days once payment has been cleared.
Expect 2-3 business days for delivery within the United kingdom.
Expect 1-2 weeks delivery to united states.
and it varies for every where else 1-4 weeks
*Shipping and delivery can be longer because of holidays and or customs regulations in the destination country. For international customers if there is a delay on arrival time please check with your local customs or your local post office.
*You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. I am required to fill out a Customs form for all International packages being shipped. This form will list the value of your order's contents by product type
Refunds, Returns and Exchanges
*To return or exchange an item, contact me within 7 days from the date of receipt of your order, should you change your mind about your purchase. Return postage must be at your expense. In the case of refunds only the cost of the returned item(s) will be refunded.
To help us provide you with the best possible service, please provide us with:
Your first and last name,
Customer id number,
Order date and date received,
Billing and shipping information,
Details about your item (including product code, product name, size, color, and the quantity(ies) you wish to return).
Please state the reason(s) for wanting to return the product(s). Thank you.
*Items must be returned in original condition and original package
What you can expect:
Queries are responded to within 24 hrs.
Items are packaged with care.
Affordable prices on handmade items.
Here you can find delightful gifts for your family and friends.