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seattlechic's Shop Policies

Welcome

The online jewelry market is very competitive. I want to exceed your expectations with workmanship, artistry, & customer service. Feel free to email me at any time with your questions & suggestions! Thank you for shopping with Seattle Chic!

Shipping Information

WHERE TO: I ship throughout the U.S.

HOW: I ship First Class Mail Sml Package (USPS). BUT if you prefer different shipping, please email/convo me BEFORE ordering so I can adjust the price. Your purchase is insured. Transit time: typically 3-5 business days within the U.S.

PACKAGING: I package your jewelry very carefully & so far have had no shipping problems. REQUEST: If the package LOOKS damaged (dented, punched through, etc), please photograph the box damage BEFORE opening! Photograph any damage to your items. Retain all wrapping & paperwork, & contact me immediately. Thank you:)

INSURANCE: Your purchase is insured.

Refunds, Returns and Exchanges

Items damaged during shipping should be covered by insurance. (Please note "Packaging" above.) Bottom line- I'm proud to stand behind my work. If you're not completely satisfied, please email me immediately to arrange a refund of your purchase price.

NOTE: Custom work has special refund rules.

Extra Information

WHOLESALE ORDERS: Please contact me. Let's do it!

CUSTOM ORDERS: Love them:) Please contact me for details.

PAYMENT DUE DATE FOR ZIBBET PURCHASE: The Magic Number is 3! For routine purchases, payment in full is expected within 3 business days of your purchase. Once my bank has received full payment, then within 3 business days, I will bring your package to USPS & ship insured, as described. NOTE: Some items are made to order. Item Description will state if extra time is needed.

PAYMENT METHOD: For all purchases, I take a charge card payment using PayPal, which will process your secure transaction with or without a PayPal account.

Zibbet Policies

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Last updated: Tue Sep 13, 2011 06:06AM

Seller Info

seattlechic
Feedback:
1, 100% pos.
Member:
since May 7th, 2011
Location:
Bellevue - Seattle area

Contact seattlechic