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singlestonestudios's Shop Policies

Welcome

Hello and welcome to Single Stone Studio! We're new to Zibbet but not new to creating great wall decals. We're sure you'll find something you like in our store, but if you want something a little different just let us know. We will be happy to make a custom decal especially for you!

We accept Paypal, Visa, Mastercard, Discover and American Express as well as money orders. We can take your credit card info by phone as well. Call for info.



Shipping Information

We ship Priority Mail to the United States and 1st Class International everywhere else. If you need your order sooner, just let us know. We can make arrangements to get it there fast!

Refunds, Returns and Exchanges

We have a 100% satisfaction guarantee - if you're not happy with your decals for any reason, simply return them to us within 7 days for a full refund of your purchase price. Customer satisfaction is our #1 priority!

Extra Information

Q: My walls have a little texture to them. Will your decals stick?
A: Yes - our decals will adhere just fine to lightly textured walls and you will see the texture through our thin, high-quality vinyl. It will look as if the design has been painted on your wall.

Q: Are your decals easy to install?
A: Very easy! We send simple, step-by-step instructions with each order. You can do it!

Q: How do I get the decals off when I'm ready to redecorate? Will they damage my walls?
A: To remove the decals, start at a corner and simply peel them away. They will come off easily and will not damage your walls. Landlords love us!

Q: Can I get any design in any color?
A: Absolutely! We cut to order so you choose the design and color for each decal.

Q: I love your decals but I need a different size. Can you do this?
A: Of course! We can custom-size any design for you.

Q: Can you make a custom design for me?
A: We have the most fun making custom designed decals for our customers! Let us know what you have in mind and we'll work up something that you will love!

Q: My order total was over $150, but I was still charged for shipping. What's up?
A: The Etsy system is not set up to allow free shipping automatically. Just email us after your order and we will promptly refund your shipping charges.

Q: Is this the last FAQ?
A: Yes! Enjoy your decals from Single Stone Studios!

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Last updated: Thu Sep 24, 2009 06:59PM

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singlestonestudios
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since Sep 19th, 2009
Location:
Cincinnati

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