snowingstars's Shop Policies
I love making jewelry pieces that are unique, but still pretty or eye-catching, and that are reasonably priced. I have been making jewelry for over five years as a hobby and for gifting purposes, and I still love to experiment with new styles and techniques. Please feel free to look around and contact me with any questions you have!
I ship my items within 48 hours after receiving payment using USPS. Shipping prices are clearly stated in each listing. I do combine shipping, and is shown in each listing as well. I do not currently ship internationally. I will mail to the paypal address provided unless otherwise stated to me in a message during the transaction. It is the customer's responsibility to ensure they give me the correct address at the time of purchase, and an address that can accept parcels. If the parcel is deemed undeliverable (through no fault of my own), then the customer is responsible for paying the shipping charges again to have it resent.
If you have any other problems with your purchase, let me know right away and I will do my best to correct any problem as soon as possible!
Refunds, Returns and Exchanges
If you decide to cancel your order after you have paid, I will only issue a refund if I have not yet shipped your order. Once I’ve shipped your purchase, your order cannot be canceled under any circumstance.
For any returns or refunds, please contact me right away and I will do my best to remedy the situation to the best of my ability. I ultimately want my customers happy and will do anything I can to make that happen!
Please contact me with any questions or opinions, and I will gladly respond promptly!
All items are handmade by me. Custom orders are accepted, contact me for any information or to make arrangements for a custom order. Partial payment may be required up front, and may also take up to 2 weeks to complete.
Feedback will be left for you after cleared payment. Please leave feedback for me after receiving your item. If you do not wish for me to leave feedback, please include this in a message to me as soon as possible.