soyNsuds's Shop Policies
I would love to serve you. You will always find quality products, great pricing but not cheap ingredients, and service with a smile. :) ALWAYS
I use USPS first class, priority, and flat rate shipping.
WANT SHIPPING FEES KNOWN BEFORE YOU ORDER?
Please convo me with your requests and I'll give you a quote before you buy.
Thank you ♥
Insurance covers damaged products or lost products "while in transit". Please take into consideration boxes that have been delivered and are sitting on your doorstep unattended. They are NOT covered by insurance.
I will ship to all locations through the USPS. **Ask for a quote**
Thank You ♥
Refunds, Returns and Exchanges
If a product is defective or was misrepresented in my Zibbet store, convo me and I will either replace the item or refund the cost of the item.
I accept PayPal at the time of purchase. WI residents will be charged 5.5% sales tax.
Please convo me with your selections if you want a "Special Delivery" set up.
DISCLAIMER: Soy-N-Suds will not be held responsible for allergic reactions or conditions due to using our products. If you have known allergies, check product label before using. For people with sensitive skin, test products on a small area to see if you have a reaction. Please convo with your questions before purchasing if you're in doubt about ingredients.
Soy wax has a low melt point and can melt when the weather is hot or if they are left in a vehicle during hot weather. I have never had a problem in the years of sending products but want you to be aware of this if you're ordering in the summertime. Insurance will not cover candles because of melting.