stickywordsvinyllettering's Shop Policies
Sticky Words® applied to your walls will illustrate your family's values and character. Our vinyl lettering designs will transform your home into your family's gathering place. Decorate your home with our beautiful and affordable vinyl lettering wall phrases and art. It is the newest home decor trend. It can completely transform a room because it looks like it was painted or stenciled on, without all that work. Our vinyl is removable and comes pre-spaced for easy application.
Navigate through each environment (Section) to browse our pre-designed words or art for your walls.
We have exceptional prices and even better customer service. Enjoy your stay with us!
How long will it take to get my order after you receive my cleared payment?
Shipping Service Estimated delivery*:
US Postal Service Priority Mail®
5-6 business days
Shipping Service Estimated delivery*:
US Postal Service Express Mail®
4 business days
Shipping Service Estimated delivery**:
US Postal Service First Class Mail® International
10-13 business days**
*The estimated delivery time is based on our handling and production time, the shipping service selected, and when we receive your cleared payment. Custom Designing takes at least an additional 2-4 business days and is not calculated in the delivery time. Delivery around the holidays often takes longer, so order early.
**Occasionally it may take longer than the 13 business days, since this is just a time estimate given to us from the post office. We are not responsible for slower shipping times that may occur, please understand that we have no control over this. Custom Designing takes at least an additional 2-4 business days and is not calculated in the delivery time. Delivery around the holidays often takes longer, so order early.
How long is the production time?
Every effort to produce your order as fast as possible is taken, but since we cut each of the designs to your size and color specifications, please allow up to 3 business days for the completion of your vinyl order.
Refunds, Returns and Exchanges
Can I return my order?
Because we custom cut each order to your desired color, we cannot accept returns.
I changed my mind about my vinyl color, can I exchange it for a different color?
We will accept color exchanges, but because it is custom cut to your size and color, you will be responsible to ship the original item back to us. Email us if you would like to exchange. If you are unsure about the color, we will mail you small samples for you to look at in person before you order. Just email us with which colors you would like to see and your mailing address.
Vinyl Application Questions and Answers:
I have textured walls, will the vinyl stick?
The vinyl likes smooth, non-porous surfaces and will not adhere to fabrics. Most medium to heavy textures are not recommended. With a mild texture, as long as it doesn't have too many hills and valleys to go in and out of, it should stick pretty good. Obviously, the rougher, non-smooth, or uneven surfaces are in question. We cannot guarantee any rough or uneven surfaces. We are not responsible if you purchase and have medium to heavy texture which results in your vinyl not sticking.
Is the vinyl removable and reusable?
Our vinyl is removable but not reusable.
How do I remove the vinyl?
To remove, simply warm up vinyl with a hairdryer and peel away.
How do I apply the vinyl?
Sticky Words Vinyl lettering phrases or art will arrive in 1-2 pieces for easy application. We will include detailed, step-by-step instructions on how to install your vinyl with your order. You can also view our vinyl application demonstration video.
Does the vinyl letters contain a background?
Our vinyl lettering does NOT contain a background of any kind, just the individual vinyl letters or art adhered to your surface. You don't have to put each letter on individually. Applying our vinyl is like putting a large sticker on your wall and having it look like stenciling, without the work.
Do I need to order a squeegee/application tool to apply my vinyl?
No, it is not necessary, you can use a credit card or another flat tool instead. An Application tool/squeegee will be included for free when 3 or more phrases are ordered to make the application process easier than ever.
I have a freshly painted wall, do I need to wait before applying my vinyl?
Yes, you should wait at least 2 weeks for the paint to completely dry and cure before applying your vinyl.