tlugar's Shop Policies
I am new here, but I have had much success on other sites and at craft shows.
I enjoy what I do and every piece is made with care and love. Most of my creations are of my own design and one-of-a-kind. My goal is to present a quality item for you to enjoy and show off to your friends and family.
Your purchase will be shipped within 48 hours after payment received, except the weekend and U.S. holidays.
I will use Flat Rate USPS boxes with tracking information. I do combine shipping, additional postage is not added unless I have to use more than one Flat Rate Box. I will notify you when your order has shipped.
Refunds, Returns and Exchanges
If, for any reason you aren't pleased with your purchase, please let me know within 7 days, and I'll work hard to correct the problem.
Original items must be received by me within 14 days of contact to qualify for an exchange or refund. Return postage is the responsibility of the buyer.
Refunds and exchanges will be issued when the item is received by me in its original, unused condition. The shipping fee will not be refunded. Exchanges will be shipped once the original item is received.