treeartist's Shop Policies
Payment by Paypal or credit card is preferred. Payment or payment arrangements should be completed within 24 hours of purchase. If I don't have payment within the 24 hours, I will send a reminder convo and e-mail. If there still isn't any response in the next 24 hours, the sale WILL be cancelled and negative feedback will be left.
For buyers who wish to pay with a credit card without a PayPal account: At checkout click on the PayPal icon and you will be redirected to PayPal, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).
Please let me know if you have questions about the payment process.
I will ship your painting within 48 hours after payment is received.
Refunds, Returns and Exchanges
If you are not completely satisfied with the painting , you can return it within 7 days,
I will refund you the money excluding the shipping fees.
Or I can exchange it for another painting of the same value.
If you are short of funds but have found that 'special' item, a layaway plan can be arranged. Basic terms are 50% down - nonrefundable to hold the item. The balance must be paid off in two months or the entire payment will be forfeited. I prefer to set it up with no more than three additional payments but this is negotiable. Once the item is completely paid for, it will be shipped. Should you wish to use the layaway plan, please go ahead and make your purchase but do not make payment until I send you invoices for the layaway amounts.