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Our shop policies


Welcome to XiaoLinaJewelry.

Please take a moment to read my shop policies.

Only domestic ( U.S.A. ) orders, please.
No International orders, sorry.

CALIFORNIA customers are subjected to a 9.00% sales tax w.i.e. 1/1/2013. Please note that Paypal automatically collects a 9.00% sales tax for ALL CA residents. However if you live in a CA county that imposes a sales tax that is less than 9.00%, I will refund you the difference and it will show in your Paypal account.

I am Paypal verified and I use Paypal both as a buyer and as a seller.

I also accept MONEY ORDERS. Please e-mail me if you choose this mode of payment and I can provide you with my mailing address. Thanks.

All paid orders are carefully packaged in a standard cotton-filled jewelry box, tied with ribbon and bubble-wrapped to ensure that your package will be delivered to you intact.

May I ask that you send me a quick e-mail upon receiving your purchase, just so I know it got to you safely.

My e-mail is

Your e-mail and address information will NEVER be used for any purpose other than to keep you informed of the status of your purchase and also notification of new listings or reminders of special occasions such as Mother's Day, valentine's Day etc.

I work a full time job but will answer all emails at night.

Thank you.

Shipping details

FREE SHIPPING to all the USA states.
I use United States Postal Services First Class mail ( delivery is normally between 3 to 5 days ) .
No insurance.
No tracking #.

Refunds, returns & exchanges

Please e-mail me at if you have a problem with my product and we can try to resolve the problem.
Returns are accepted within a 7 days period.
Please e-mail me for the Returning Authorization # .
All returning items should be sent back to me via USPS , insured and unused.
Upon careful inspection of the returned item, I will request Paypal to give you a refund of your original purchase price. Sorry I cannot refund you the cost of your postage.

Thank you for taking the time to read this .

Additional information

California customers are subjected to a 9.00% sales tax w.i.e. 1/1/2013

You can also see more listed jewelry items at:

May I ask a favor of you? At your convenience, can you send me feedback so that I know how I am doing and what I can do to make your shopping experience at XiaoLinaJewelry a better one.

Thank you.