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Our shop policies


Welcome to Annabella Hand Made

Shipping details

I ship ASAP usually within 48 hours apon confirmation of payment using UPS or US parsal. Out of country shipping at cost. Insurance is customers responsibility also at cost.

Refunds, returns & exchanges

I will do refunds up to 7 days after delivery if something is wrong with your item. If there is a problem with the item please contact me and I will work with you but it is your responsibility to pay for shipping it back to me. All sales are final on custom orders because they are made specifically for you.

Additional information

Please make your payments at the time of your purchase. Items will not be shipped until confirmation of payment is received.
If a payment is not received in 2 days your purchase will be cancelled.
Once a buyer clicks the "Buy Now" button he/she is obligated to follow through on payment.
I only accept Pay Pal.